As the holiday season approaches, shoppers are keenly aware of the importance of return policies. Retailers are responding with extended deadlines and specific exceptions for 2025, aiming to ease the process for consumers. Ken Maccarone, an expert from BestReviews.com, shared insights during a segment on NewNation’s Morning in America program, highlighting what shoppers need to know before making returns.
Many major retailers are adjusting their return policies this year. Some companies are extending deadlines to accommodate holiday gift purchases, allowing returns until as late as January 15, 2026. This flexibility is designed to enhance customer satisfaction and drive sales during the busy shopping season. Maccarone emphasized the need for consumers to understand each retailer’s specific rules to avoid confusion.
While many retailers are providing leniency, certain exceptions apply. Some items, such as electronics and personalized gifts, may have different return windows or restocking fees. Maccarone pointed out that Consumer Reports found that understanding these exceptions is crucial for shoppers, as they can vary significantly from store to store.
In the U.S. market, smaller retailers may also implement their own return policies. As consumers navigate various options, Maccarone advised checking online for the latest information or reaching out directly to customer service for clarity. This proactive approach can save time and frustration in the long run.
Shoppers should also be aware of any documentation requirements. Many retailers request receipts or gift receipts for returns, which can streamline the process. Maccarone noted that keeping track of these documents will be essential for a hassle-free return experience.
As the holiday season unfolds, awareness of return policies will be a vital component of the shopping experience. By familiarizing themselves with the specifics, consumers can make informed decisions and enjoy peace of mind with their holiday purchases.
In summary, as retailers adapt their return policies for the 2025 holiday season, shoppers are encouraged to stay informed. With extended deadlines and specific exceptions in play, understanding these changes can lead to a smoother return process.
