URGENT UPDATE: Central Hudson has just confirmed it will continue to support customers during the federal government shutdown, following a direct appeal from U.S. Representative Josh Riley of Ithaca. In a letter sent on October 27, 2023, Central Hudson’s President and CEO, Stephanie R. Raymond, assured federal workers that the utility has programs in place to assist those struggling to pay their bills.
Riley, who represents approximately 4,000 federal workers affected by the shutdown, requested that utilities in his district, including Central Hudson, halt service terminations for employees who are currently unpaid. He emphasized that these families should not face disconnection of essential services during this critical time.
In her response, Raymond highlighted Central Hudson’s longstanding commitment to helping customers through financial hardships. “Central Hudson has compassionately worked with customers for more than 125 years and we have an unwavering commitment to continue to help customers through difficult times,” she stated. This includes deferred payment agreements and collaboration with local partners to assist those unable to pay their utility bills.
Raymond also pointed out the Good Neighbor Fund, a program designed to help those who may not qualify for other state and federal assistance. This fund relies on generous contributions from other customers, which Central Hudson matches dollar-for-dollar.
“As the heating season is upon us, I urge you to act quickly with your fellow colleagues in Congress to ensure federal funding remains available for the Low-Income Home Energy Assistance Program (LIHEAP),” Raymond added. She stressed that these funds are vital for assisting vulnerable customers facing rising heating costs.
Riley did not hold back in his criticism of Central Hudson, stating, “After years of billing errors and shipping our hard-earned dollars overseas, no one in Upstate New York trusts Central Hudson to do the right thing.” He called for immediate clarity on whether service cut-offs would proceed.
In a pointed demand, Riley urged utility providers, including Central Hudson, to refrain from charging late fees or sending accounts to collections during the shutdown. “If these companies can afford executive bonuses and armies of lobbyists, then they can afford to give a little grace to working families,” he asserted.
As the situation develops, both sides are expected to engage further on this pressing issue. Central Hudson has invited Riley to visit their headquarters to witness firsthand the dedicated work of their employees.
The urgency of this matter cannot be overstated, as families across the district are left in uncertainty while awaiting a resolution. With rising utility rates and the impending winter months, the stakes are high for those affected.
Watch closely as discussions continue between Central Hudson and Representative Riley, and stay informed on any updates regarding support for federal workers during this critical time.
