UPDATE: The New Mexico Sexual Assault Helpline has just marked its first anniversary, receiving over 1,200 inquiries since its launch on October 21, 2024. This significant milestone highlights the helpline’s critical role in providing support to sexual assault survivors across the state.
Officials from the New Mexico Coalition of Sexual Assault Programs confirmed the helpline is functioning as intended, with Alexandria Taylor, the coalition’s executive director, stating, “the helpline is working exactly as it was designed.” The helpline offers a free, confidential, and 24/7 resource for survivors via phone, text, or online chat.
During the past year, the helpline conducted 1,141 phone calls, 90 online chats, and 50 text messages. Calls came from individuals in 25 counties throughout New Mexico. Taylor noted that for many, this was the first time they openly discussed their experiences, underscoring the helpline’s importance in fostering connection and support.
As the helpline celebrated its anniversary on Monday, October 27, it released new data indicating that approximately 80% of callers sought someone to talk to, while 20% requested referrals to services such as counseling or sexual assault nurse examinations. “One of the most important things we could offer survivors in New Mexico is connection,” said Rachel Cox, deputy director of programs at the coalition.
The helpline has a team of seven trained responders, each with a minimum of 120 hours of training, coming from diverse professional backgrounds. Services are provided in both English and Spanish, with language interpretation available upon request, ensuring accessibility for all survivors.
In an effort to raise awareness, the coalition has launched a public campaign featuring local actor Amanda Machon. The campaign includes public service announcement videos and coasters for local establishments, which provide the helpline’s contact information while promoting the message, “Can I give you my number?”
Taylor emphasized the importance of confidentiality, stating that no conversations are recorded and that all data collection is anonymized, ensuring that users feel safe reaching out for help. The coalition is committed to remaining a vital resource as it continues to push for $1 million in recurring funding from the New Mexico Legislature.
As the helpline moves forward, it acknowledges the ongoing challenge of sexual violence in New Mexico. “We’re not at a place yet where there’s going to be no sexual violence in New Mexico,” Cox stated. “But what the helpline can offer is a shift from carrying that experience in isolation to carrying it with a sense of connection.”
For those interested in learning more about the helpline or seeking support, visit their website or participate in the anniversary event at Tractor Brewing Wells Park in Albuquerque from 6 to 8 p.m. on October 27. The event is free and open to the public, with RSVP available online.
This milestone not only celebrates the helpline’s success but also reinforces the urgent need for ongoing support and resources for survivors of sexual assault in New Mexico.
